Responsible Gaming

Last updated: September 9, 2025

We recognize that while most people gamble for entertainment, a small percentage may experience difficulties controlling their gambling. This page provides information on how to gamble responsibly, recognize potential problems, and access help if needed.

1 Our Commitment

We are dedicated to preventing underage gambling and providing a secure, fair gaming environment. We implement several measures to promote responsible gambling:

• Strict age verification processes to prevent underage gambling
• Tools to help you control your gambling activities
• Clear information about probability and randomness of games
• Links to professional help organizations
• Options for self-exclusion and cooling-off periods

2 Gambling Responsibly

Gambling should be a form of entertainment, not a way to make money. Follow these guidelines to keep your gambling under control:

• Set limits on how much time and money you spend gambling
• Never chase your losses - trying to win back money you've lost often leads to bigger losses
• Don't gamble when you're upset, depressed, or under the influence of alcohol
• Balance gambling with other activities and interests
• Gamble with money set aside for entertainment, not money needed for essentials

3 Setting Limits

We provide several tools to help you manage your gambling activities. You can set the following limits through your account settings:

To set these limits, please visit your account settings or contact our customer support team.

4 Self-Assessment

Ask yourself these questions to determine if you might have a gambling problem:

• Do you stay away from work or school to gamble?
• Do you gamble to escape from boredom or problems?
• Do you often gamble until all your money is gone?
• Have you ever lied to cover up the amount of time or money you've spent gambling?
• Have you ever borrowed money to gamble or pay gambling debts?
• Have you ever sold anything to get money for gambling?
• Have you ever considered self-destruction or suicide as a result of your gambling?

5 Self-Exclusion

If you feel you need to take a break from gambling, we offer self-exclusion options:

• Temporary Time-Out: Exclude yourself from gambling for a period of 24 hours up to 6 weeks
• Long-Term Self-Exclusion: Exclude yourself for a period of 6 months to 5 years

During the self-exclusion period, you will not be able to deposit money or gamble on our site. We will also do our best to prevent marketing materials from being sent to you.

To set up self-exclusion, please contact our customer support team. Once activated, self-exclusion cannot be reversed until the chosen period has ended.

6 Getting Help

If you or someone you know has a gambling problem, free confidential help is available 24/7 from these organizations:

7 Underage Gambling

It is illegal for anyone under the age of 18 to gamble on our site. We take several measures to prevent underage gambling:

• Age verification checks during registration
• Random age verification checks on existing accounts
• Promoting awareness of underage gambling issues
• Ensuring our marketing is not targeted at minors

If you suspect that someone underage is using our site, please contact us immediately at [email protected].

8 Parental Controls

If you're concerned about children or vulnerable adults accessing gambling sites, we recommend:

• Installing filtering software to block gambling websites
• Setting up password protection on devices
• Not saving passwords or payment details on shared devices
• Monitoring statements for unfamiliar transactions

Several software options are available to help restrict access to gambling websites, including:

• NetNanny
• CyberPatrol
• BetFilter
• Gamblock

9 Contact Us

If you have any questions about responsible gambling or need help setting limits on your account, please contact our Responsible Gaming Team:

Email: [email protected]

Our team is available 24/7 to provide support and assistance with responsible gambling tools.